Technical Support
Product Support
Pressing information and other helpful tips.
Section coming soon
Equipment Support
Maintenance and other useful information regarding your equipment.
Section coming soon
Remote Support
Allow a member of our technical staff to log in remotely and assist with your query.
Downloads
Downloads including product pressing guides and Templates.
Available Downloads
Remote Support Download
Allow a member of our Technical Support staff to log in remotely and assist with installation or any settings related queries.
Please select either Windows or MAC OS operating system.
Product Templates Download
We currently provide templates for use with Photoshop, Illustrator & CorelDRAW.
Access to our product templates is granted to customers who have purchased one of our Virtuoso printers. To download our product templates, please contact us first for a username and password. Once you have these, please click below to download our template files:
If you don’t have one of our Virtuoso printers but have purchased specific products from us, please contact us to request templates.
Photoshop Templates (34mb)
Illustrator Templates (37mb)
CorelDRAW Templates (1.7mb)
Times & Temperatures Download
Download our pressing manuals for our range of Flat Products and Mug Press Products.
Access to our Times & Temperature Manuals is granted to customers who have purchased one of our Virtuoso printers. To download either our Flat Products or Mug Press manual, please contact us first for a username and password. Once you have these, please click below to download the required manual:
If you don’t have one of our Virtuoso printers but have purchased specific products from us, please contact us to request templates.
Heat Press Manuals
Download the operators manual for your Heat Press below.
A4 Swing Head Press
A3 Ultra Deep Impact Press
A2 Ultra Deep Impact Press
A1 Ultra Deep Impact Press
Mug Press Manual