Call 01407 720011 info@novachrome.co.uk

Nova Chrome UK

Delivery Policy

Nova Chrome UK endeavour to process standard orders received by 3.30pm Monday to Friday for dispatch that day. Orders placed after 5pm Monday to Friday will be processed the next working day, with the aim to dispatch that same day.

Orders placed during the weekend or on a public holiday will be processed the next working day with the aim to dispatch that same day, however you will be notified of any delays.

Courier Orders - Delivery to most mainland UK addresses is on a next working day service. Other areas of the UK and Republic of Ireland are on a two day service.

Post Orders - We aim to post your items same day for next working day delivery where possible, however please allow up to three working days for delivery
Important - Post Orders will be sent by Royal Mail. These orders will not be tracked, in selecting this option you are agreeing that in the event of the parcel being lost, this is at your own risk and Nova Chrome UK are not responsibe for this loss.

Delivery Information - Online Orders

Orders online are only available for delivery by courier, if you wish to place a pallet order please call or email your order through.

All orders are dispatched on a standard time next day service. If you require a specific time of delivery orders must be placed over the phone or by email.

Delivery Information - Phone & Email Orders

Customers who place their order over the phone or by email will receive their goods by courier, freight or post.

We can also offer the following delivery options via the courier to most UK address:

Next Day – Pre 10:30am

Next Day – Pre 12pm

Saturday – Pre 12pm

Where applicable orders can be posted as an alternative.

Scottish Highlands & Islands

Special rates apply for orders shipping to Scottish Highlands and Islands.  Unfortunately, our courier classes these locations as non mainland UK. 

Please contact us to confirm.  Delivery rates to these locations can vary.  This will be calculated when the order is received.

Non Mainland UK Customers

Special rates apply for delivery to all non mainland UK addresses, including Isle of Man, Isle of Wight, Channel Islands and Northern Ireland. Delivery rates to these locations can vary. This will be calculated when the order is received.

Overseas Orders

Special rates apply for delivery to all overseas addresses including the Republic of Ireland.

Delivery rates to these locations can vary. This will be calculated when the order is received.

These Terms & Conditions are subject to change without any prior warning.